Our regular hours:

Sun - Thur, 11am - 7pm
Friday, 11am - 8pm
Saturday, 11am - 8pm

Hours may differ depending on holidays such as Christmas Eve, Christmas, and New Year's. 

Our laser engraving starts at a flat $45 that includes 15 characters, every character after this is $3. Engraving is done at our downtown LA office on Tuesdays, and the majority of engraving will be returned that Tuesday evening.

For more complex or custom engravings please reach out to us by email. Email us at contact@princessbridediamonds.com with a picture of your desired design, and we will provide you with a quote and timeframe.

For cleaning, you can come by the store anytime for free steam cleaning and checkups. It is the best way to get your ring sparkling again. 
If you can't make it to the store you can use a toothbrush, dish soap, and warm water.

At Home Care

1. Mix a little bit of dish soap and warm water together in a bowl.

2. Dip your toothbrush and ring in the mixture. Brush your ring to get off build up and residue on the ring

3. After brushing for a couple minutes rinse with water and let it dry

All of our pieces are made in solid 14K, 18K or Platinum. We also offer alternative metals for men's rings like tungsten and ceramic. 

Yes, we offer financing payment options to help you purchase the bridal jewelry of your dreams. 

In-Store: You have the option of 6-12 months of 0% interest financing or 24-36 months of 9.99% interest financing. You must apply in-store. Please bring two forms of I.D.

Online: We offer easy monthly payments over 3, 6, or 12 months. Affirm offers rates from 10–30% APR. It's quick and easy. Enter a few pieces of information for a real-time decision. Checking your eligibility won't affect your credit score. There are also no hidden fees. Know up front exactly what you'll owe, with no hidden costs and no surprises. Just select Affirm at checkout.

The majority of repairs can be completed within a day. We work on an appointment system for repairs to make sure you can bring your pieces in without having to part with them for too long. Please visit our showroom or contact us so we can best help with your repair and setup an appintment date. 

We allow ready to wear pieces to be returned or exchanged within 14 days after delivery, please contact us as soon as possible. The return or exchange amount will be less a 10% re-stocking fee and $35 for shipping.

Returned merchandise must be undamaged and in "new and unused condition" to be deemed acceptable for return or exchange. We reserve the right to refuse any return or exchange if we believe the items purchased are intentionally damaged or have been misused. We are not responsible for return shipping charges, and the original shipping charges are nonrefundable.

Returns for loose diamonds must also be accompanied by the original laboratory grading report or a $150 charge will be assessed to replace the certificate.

All made to order/custom ordered/personalized items are FINAL sale. If you have questions about customizing a piece, please contact us BEFORE placing your order.

The most accurate way to get her ring size is to take her to a jewelry store to be professionally sized. This way, when we make her ring, it is an exact fit. If you want to surprise her, and are not sure what her ring size is, we recommend choosing a ring size airing on the larger side. The average ring women's ring size is between a US 5 and 7. We want to make sure the ring will go on for the proposal! Visit us after your proposal for your free complimentary sizing. The re-sizing typically takes us about an hour.

Once the package arrives in your country, the courier will contact you to collect any taxes or duties. Duties and taxes vary depending on your country. Please check with your local government to see what your rates will be. You can also message us here on the website and we can help find more information on your duties and taxes. 

Delivery Options

In-Store Pick-Up - You can place your order online, and pick it up in-store for free. This is a great option if you live near Huntington Beach, CA. Click Here for our location and hours.

2Day - Complimentary 2Day Shipping for all domestic online orders over $500. This service is fully insured and safe with signature required at pick up.

Overnight - You may upgrade any order to Overnight for an extra $50. If you have placed an order and would like to upgrade shipping please contact us as soon as possible.

International Priority - International orders are shipped International Priority with insurance. The price varies depending on the country and can be calculated at checkout. International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check local regulations prior to placing your order to confirm taxes and duties. 

All of our jewelry is manufactured using the highest quality materials and is inspected prior to shipment. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. Our lifetime warranty offers free prong tightening, check ups and cleaning services. We also include complimentary side diamond replacements for the first 12 months. 

In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our lifetime warranty, your jewelry can be brought back or mailed to our showroom for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.

Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your Princess Bride Diamonds jewelry.