We are open everyday Sunday-Friday 10am-6pm, and Saturday 10am-7pm.
Walk-ins are welcome, but appointments are highly recommended for your visit so we can prepare items for you beforehand and make sure you are able to view everything you want to see.
Returns and exchanges
All made to order/custom ordered/personalized items are FINAL sale. If you have questions about customizing a piece, please contact us BEFORE placing your order.
We allow ready to wear pieces to be returned or exchanged within 14 days after delivery, please contact us as soon as possible. The return or exchange amount will be less a 10% restocking fee and the cost of shipping.
Returned merchandise must be undamaged and in "new and unused condition" to be deemed acceptable for return or exchange. We reserve the right to refuse any return or exchange if we believe the items purchased are intentionally damaged or have been misused. We are not responsible for return shipping charges, and the original shipping charges are nonrefundable.
Returns for loose diamonds must also be accompanied by the original laboratory grading report or a $150 charge will be assessed to replace the certificate.
🇦🇺Australia, 🇦🇹Austria, 🇨🇦Canada, 🇩🇰Denmark, 🇫🇮Finland, 🇩🇪Germany, 🇬🇷Greece, 🇭🇰Hong Kong, 🇮🇪Ireland, 🇮🇹Italy, 🇯🇵Japan, 🇳🇱Netherlands, 🇳🇿New Zealand, 🇳🇴Norway, 🇵🇹Portugal, 🇸🇬Singapore, 🇪🇸Spain, 🇸🇪Sweden, 🇦🇪United Arab Emirates, 🇬🇧United Kingdom, 🇺🇸United States
US Orders: We offer free shipping on all orders in the US 🇺🇸
International Orders: Shipping for international orders will be calculated at checkout. International customers will also be responsible for any duties, VAT, or taxes charged by their country.
After your international order arrives in your country, the courier will contact you to collect any duties or taxes.
Yes, please contact as soon as possible so we can update this for you before your order ships.
No, we only offer shipping to residential or business addresses.
If the ring you purchased from us does not fit perfect, you do get one free sizing included with your purchase. The actual sizing process only takes our jeweler about an hour to complete, but it is by appointment. To make your appointment for sizing call, text, or email us and we can help schedule your sizing.
If you are a long distance client contact us to make an appointment and let us know you plan on shipping us your ring. You may ship through your preferred company or purchase a label through us.