Our regular hours:
Sun - Thur, 11am - 7pm
Friday, 11am - 8pm
Saturday, 11am - 8pm
Hours may differ depending on holidays such as Christmas Eve, Christmas, and New Year's.
When you damage your jewelry, the last thing you should worry about is how to repair or replace it. You need a fast, easy-to-use care plan to get you up and running again. Purchasing jewelry is an emotional experience. We want to give you the peace of mind with an easy-to-use care plan. When jewelry gets damaged, the last thing we want you to worry about is how to repair or replace it. You pay for the JM Care Plan once and never for repairs again!
Yes! Think of us as your own personal jewelry guide!
One of our team members will become your own personal diamond and design expert to make jewelry and engagement ring buying easy and efficient.
All of our clients get to enjoy our free prong tightening and deep cleaning services. No appointment necessary, just drop by the store for a couple minutes whenever your jewelry needs a quick refresh.
For our long distance clients, you may send your jewelry in at anytime. You may use your Jm Lifetime Care Plan for shipping, or if you do not have this plan we split the shipping cost with you. You may purchase your own label or you can purchase an insured label through us. Contact us so we can help you make shipping arrangements.
For cleaning, you can come by the store anytime for free steam cleaning and checkups. It is the best way to get your ring sparkling again.
If you can't make it to the store you can use a toothbrush, dish soap, and warm water.
At Home Care
1. Mix a little bit of dish soap and warm water together in a bowl.
2. Dip your toothbrush and ring in the mixture. Brush your ring to get off build up and residue on the ring.
3. After brushing for a couple minutes rinse with water and let it dry.
There are different amounts of care necessary depending on how frequently you are wearing a piece of jewelry.
Wearing rings every day - You should clean your rings at home or professionally cleaned at least once a week. We offer a complimentary ring cleaning service every day for free, and it just takes a few minutes depending on the condition of the ring. Keep in mind that wearing your rings every day is like wearing the same outfit every day and stuff builds up on your jewelry, especially the rings on your hands. Dead skin, soap, dirt and other things can get into your rings and stay pressed against your skin which can cause rashes. In order to prevent skin rashes or itchiness, make sure to keep your rings clean.
Wearing rings for special occasions - You should have your rings professionally checked and cleaned at least once a year. These pieces are typically only worn a handful of times each year for special events and outings. They won't receive as much wear and tear, and in turn, don't need as much maintenance.
Rhodium plating is a cosmetic process done to 14K and 18K White to give it a bright white finish like platinum. Because no gold comes white naturally, the gold needs to be mixed with other alloys to bleach the metal. To bleach gold the karat needs to be 18K or below. This is why there is no 950 White Gold or 24K White Gold. White gold will be a whitish-yellow color and not pure white. It is standard in fine jewelry to rhodium plate white gold pieces to give it the bright white finish. Over time the rhodium will wear, and your white gold jewelry will need to be re-plated.
Wearing rings every day - Your rings may need to be rhodium plated once every 6 months to once a year.
Wearing rings for special occasions - Your ring may need to rhodium plated every 2-3 years.
We accept all major credit cards, PayPal, Affirm Financing, Apple Pay, Amazon Pay, Venmo, Zelle, or Bank Wire Transfer.
Yes, we offer financing payment options to help you purchase the bridal jewelry of your dreams.
In-Store: We offer financing through Wells Fargo.
You have the option of 6-12 months of 0% interest financing or 24-36 months of 9.99% interest financing. You must apply in-store. Please bring two forms of I.D.
Online: We offer financing through Affirm and PayPal.
Affirm offers easy monthly payments over 3, 6, or 12 months. Affirm offers rates from 10–30% APR. It's quick and easy. Enter a few pieces of information for a real-time decision. Checking your eligibility won't affect your credit score. There are also no hidden fees. Know up front exactly what you'll owe, with no hidden costs and no surprises. Just select Affirm at checkout.
PayPal: Buy now, pay over time with PayPal Credit. Use PayPal Credit's digital, reusable credit line to shop online anywhere PayPal is accepted, and get 6 months special financing on purchases of $99+ every time you shop. Get a credit decision in seconds with a quick application.
We are always here to help repair and maintain your jewelry. Our store works on a case by case basis and we will help you to find the best solution for your repair.
If you can visit our Huntington Beach location feel free to bring your piece by at anytime and we will give you an assessment and quote of what needs to be done.
If you are out of the area, and need to work remotely with us please contact us so we can best assist you with your repair.
The pricing of repairs varies depending on the piece, and we need to see the piece live for inspection before giving the final quote for repair. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
We need to take into account the type of piece that needs to be repaired, what needs repairing, metal type, mm thickness of the piece, complexity of design, and the amount of size adjustment needed.
We typically only repair fine items made in 10K, 14K, 18K, or Platinum. However, in some special instances we may be able to repair your sterling silver jewelry.
Returns & Exchanges
We allow ready to wear pieces to be returned or exchanged within 14 days after delivery, please contact us as soon as possible. The return or exchange amount will be less a 10% restocking fee and the cost of shipping.
Returned merchandise must be undamaged and in "new and unused condition" to be deemed acceptable for return or exchange. We reserve the right to refuse any return or exchange if we believe the items purchased are intentionally damaged or have been misused. We are not responsible for return shipping charges, and the original shipping charges are nonrefundable.
Returns for loose diamonds must also be accompanied by the original laboratory grading report or a $150 charge will be assessed to replace the certificate.
All made to order/custom ordered/personalized items are FINAL sale. If you have questions about customizing a piece, please contact us BEFORE placing your order.
Sales Tax & Duties
Sales tax is only collected on US orders shipped to addresses in California. We do not charge sales tax on orders outside of California.
Once the package arrives in your country, the courier will contact you to collect any taxes or duties charged by your country's government. Duties and taxes vary depending on your country.
European Union - Typically charges at least 20%
Australia - Typically charges around 10%
Canada - Typically charges around 12%
The above duties and taxes are just estimations. Please check with your local government to see what your specific rates will be.
In-Store Pick-Up - You can place your order online, and pick it up in-store for free. This is a great option if you live near Huntington Beach, CA. Click Here for our location and hours.
2Day - Complimentary 2Day Shipping for all domestic online orders over $500. This service is fully insured and safe with signature required at pick up.
Overnight - You may upgrade any order to Overnight for an extra $50. If you have placed an order and would like to upgrade shipping please contact us as soon as possible.
International Priority - International orders are shipped International Priority with insurance. The price varies depending on the country and can be calculated at checkout. International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check local regulations prior to placing your order to confirm taxes and duties.
Currently, we ship to:
🇦🇺Australia, 🇦🇹Austria, 🇨🇦Canada, 🇩🇰Denmark, 🇫🇮Finland, 🇩🇪Germany, 🇬🇷Greece, 🇭🇰Hong Kong, 🇮🇪Ireland, 🇮🇹Italy, 🇯🇵Japan, 🇳🇱Netherlands, 🇳🇿New Zealand, 🇳🇴Norway, 🇵🇹Portugal, 🇸🇬Singapore, 🇪🇸Spain, 🇸🇪Sweden, 🇦🇪United Arab Emirates, 🇬🇧United Kingdom, 🇺🇸United States.
If you have a question about your specific country, please email us and we can check shipping availability for you.
All of our jewelry is manufactured using the highest quality materials and is inspected prior to shipment. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. Our lifetime warranty offers free prong tightening, check ups and cleaning services. We also include complimentary side diamond replacements for the first 12 months.
In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our lifetime warranty, your jewelry can be brought back or mailed to our showroom for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free lifetime warranty or request additional repair work needed to service your Princess Bride Diamonds jewelry.
Yes, we offer two plans for additional and more full coverage for your engagement ring and other jewelry. There is the JM Lifetime Care Plan and Jeweler's Mutual Insurance. Both plans are only available to clients living in the US.
JM Lifetime Care Plan: This plan covers any repairs that you may need in the future for the lifetime of your ring, and any shipping costs. This is a one lump sum payment that must be purchased at the time of purchasing your piece of jewelry.
Jeweler's Mutual Insurance: This plan covers the replacement of your ring in the event that is is ever lost or stolen. This is a yearly subscription that can be purchased at anytime.
All repairs require an appointment, and on your appointment day most repairs can be completed within 1-2 hours. On your appointment day and time you can bring your pieces in without having to part with them for too long. Please visit our showroom or contact us so we can best help with your repair and setup an appintment date.