Shipping & Processing
Every piece, fully insured, delivered with care
At Princess Bride Diamonds, we deliver your fine jewelry with exceptional care and attention. Whether you are purchasing a ready-to-ship piece or a custom engagement ring, every order is carefully processed in our Huntington Beach studio and shipped fully insured to your door, wherever you are in the world.
Processing Times
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IN-STOCK JEWELRY
Processed and shipped within 1 to 3 business days.
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MADE-TO-ORDER & CUSTOM JEWELRY
Typically 6 to 8 weeks for production. Each product page lists the specific timing for that piece.
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RUSH ORDERS
Need your piece sooner? We may be able to help! Email us at support@princessbridediamonds.com to ask about rush production options. Please note that faster shipping does not shorten production time.
Shipping & Delivery
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FULLY INSURED
Every shipment is fully insured and sent with trusted carriers (UPS and DHL) for complete peace of mind.
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TRACKING
You will receive an email with tracking details as soon as your item ships.
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ADULT SIGNATURE REQUIRED
All deliveries require an adult signature so your jewelry reaches you, and only you, safely.
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MISSED DELIVERIES
If a package is returned after a failed delivery attempt, the purchaser is responsible for any re-shipping or return costs.
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ADDRESS CHANGES
Once an item has shipped, we are unable to reroute it or change the delivery address, so please double check your address at checkout.
Estimated Shipping Times
Shipping times begin after processing is complete.
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UPS 2-DAY
Delivered within 2 business days (U.S. only)
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UPS OVERNIGHT
Arrives the next business day (U.S. only)
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DHL EXPRESS INTERNATIONAL
Typically 3 to 8 business days, depending on location
International Shipping
We proudly ship to many countries around the world, fully insured with DHL Express or UPS.
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DUTIES & VAT
All import taxes, duties, and VAT are the responsibility of the customer and are collected by the carrier upon delivery.
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UNPAID FEES
If duties or taxes go unpaid and the package is returned, Princess Bride Diamonds cannot be held liable for return fees or shipping charges.
Countries We Ship To
Not seeing your country? Email us at support@princessbridediamonds.com
Frequently Asked Questions
Can I change my shipping address after placing my order?
Yes, but only before your order ships. Please contact us immediately at support@princessbridediamonds.com if you need to update your address. Once shipped, the carrier cannot reroute the package.
What happens if I'm not home to sign for my package?
The carrier will leave a notice and attempt delivery again. You can also arrange to pick up the package at your local carrier facility using the tracking number provided.
Do you ship to PO boxes?
No, we cannot ship to PO boxes due to signature requirements. Please provide a physical street address at checkout.
Have more questions about shipping? We're here to help.
