JM Lifetime Care Plan

The plan works to cover any repairs necessary for the lifetime of your jewelry. This plan will cover any repairs, sizing, maintenance, and shipping required when your jewelry needs service from our store for the lifetime of the ring. The program maxes out once you reach the total value of the piece in repairs, which is typically the life of the ring.

What does the JM Lifetime Care Plan cover?

Restoration services required as a result of breakage due to faulty workmanship OR as a result of damage due to normal wear such as:

• Insured shipping (both ways) for covered services
• Resetting of gemstones or diamonds bent, broken or worn prongs
• Thinning or cracked ring shanks
• Broken clasps, bracelets or chains
• Broken or stretched pearl strands
• Broken earring backs or posts
• Tarnishing and scratching
• Kinked bracelets or chains
• Refinishing and polishing
• Chain soldering
• Replacement of cracked or chipped stones (including center stones)
• Loss of diamonds or gemstones due to a defective setting
• Ring soldering
• Ring re-sizing

What is NOT Covered?

Loss due to theft or mysterious disappearance is not covered. The JM Lifetime Care Plan is a service contract, NOT an insurance policy. For comprehensive protection please consider Jeweler's Mutual insurance.

How do I purchase The JM Lifetime Care Plan?

Purchase your JM Care Plan at the same time you purchase your jewelry. The JM Lifetime Care Plan must be purchased for each individual piece of jewelry that you would like to cover. For example, if you are purchasing a wedding set, you must add a plan for each ring. To choose the right plan you just need to know the total of your ring before tax. Once you know the total find the price range your ring fits in and add that to your cart. Find the right plan here.

How much does the JM Lifetime Care Plan cost?

Coverage from your plan begins for a lifetime from the date of purchase. The cost of the plan is based on the purchase price of the item or items, exclusive of sales tax. The cost for the plan is indicated by the product price range your purchase falls into.

How do I use the Jm Lifetime Care Plan?

After you have purchased your plan, and something happens to the piece of jewelry in your plan. Just reach out to us by email or phone, and we will get started on taking care of your repair.