JM Lifetime Care Plan

Your jewelry is more than just metal and gemstones. It's a physical representation of the most important moments in
your life. ​Keep those cherished moments protected with JM Care Plan.

What is the JM Care Plan Protection Plan?

JM Care Plan covers the care and maintenance of your jewelry or watch to keep it in like-new condition as well as protecting against accidental damage. It offers you coverage beyond a typical manufacturer warranty.

  • Cost: Pricing depends on price of the piece you would like covered.​ Check pricing.

How to get coverage:

  • Online: Select the tier plan that matches the item you wish to purchase extended care for.
  • In-store: Our staff will assist in adding this to your order.
  • Please note, the JM Care Plan must be purchased before the item leaves the store.

What is Covered

  • Broken, bent, or worn prongs
  • Ring re-sizing
  • Rhodium plating
  • Refinishing and polishing
  • Loss of stones due to a defective setting
  • Cracked or thinning band or shank
  • Broken clasps, bracelets, or chains
  • Replacing cracked or chipped stones
  • Broken earring posts
  • Pearl restringing
  • Shipping

How it Works

1. Purchase Coverage

Purchase your JM Care Plan at the same time you purchase your watch or jewelry. Keep your receipt as proof of purchase. You'll need it to file a claim.

2. Wear Worry-Free

You do you, without worry. Rest assured you're protected from the unexpected.

3. File a Claim

Contact us to begin the process. You can file a claim by contacting us at 714-899-1122 or emailing us at

Frequently Asked Questions