Lifetime
Cleanings and inspections
Free, as often as you like. No appointment needed.
LIFETIME SERVICE WARRANTY
Our Warranty
We stand behind every engagement ring, wedding band and piece of fine jewelry we make.
What's included
Lifetime
Prong tightening
Loose prongs retightened on the spot.
Lifetime
Manufacturing defects
If something's wrong with how we made it, we fix it at no cost.
First year
One free resize
Resized the same day as your appointment.
Questions?
Text or email us anytime.
Contact usWhat's not covered
Not covered
- Normal wear and tear (see examples)
- Repairs by other jewelers (this voids the warranty)
- Lost center stones or stones valued at $500 or more
- Loss or theft
- Shipping costs for US customers
Normal wear and tear includes
- Surface scratches from everyday wear
- Stones loosened by daily activity
- Dull stones from lotions, chemicals or sun
- Bent prongs from catching or impact
- Band thinning over time
- Discoloration from chemicals
- Loose earring backs
- Prongs wearing down
- White gold showing its natural warm tone as rhodium wears
Want more protection?
JM Lifetime Care Plan
Extended care for repairs beyond normal wear, plus a free insured 2-day shipping label for repairs and resizes.
Learn about the planJewelers Mutual Insurance
Coverage for loss, theft and damage with a yearly policy.
Learn about insurance