Warranty
At Princess Bride Diamonds, we stand behind the quality of our products with a comprehensive lifetime service warranty. Here's what you can expect from our warranty.
Lifetime Warranty:
All engagement rings, wedding rings, and fine jewelry purchased from us are covered by our lifetime service warranty. This includes:
- Free cleanings and check-ups
- Prong re-tightening
- Coverage for manufacturing defects
- One free polishing or rhodium plating within the first year of purchase
- One free sizing within the first year of purchase
Warranty Limitations:
While our warranty provides extensive coverage, there are some limitations to be aware of:
- Normal wear and tear are not covered.
- Repairs conducted by another jeweler void the warranty.
- Loss of center stones or stones valued at $500 or more is not covered.
- Complete loss or theft of the ring is not covered for replacement.
- Shipping costs for domestic U.S. customers are the responsibility of the buyer, while international clients are responsible for all shipping costs and applicable duty or VAT taxes.
Additional Care Options:
For added peace of mind, we offer two additional care options:
- JM Lifetime Care Plan: This plan provides comprehensive coverage for repairs, including the replacement of lost side diamonds, resizing, polishing, and more. Pricing varies based on the item's value.
- Jeweler's Mutual Insurance: Protect your jewelry against loss, theft, and damage with Jeweler's Mutual Insurance. This yearly subscription service covers the replacement of your ring and includes worldwide travel protection.
Whether you choose our lifetime warranty, JM Lifetime Care Plan, or Jeweler's Mutual Insurance, you can trust Princess Bride Diamonds to provide exceptional service and support for your jewelry needs.