Reviews
We pride ourselves on providing exceptional quality and service to our customers. Here's what some of our satisfied customers have to say about their experiences:
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Reviews
We pride ourselves on providing exceptional quality and service to our customers. Here's what some of our satisfied customers have to say about their experiences:
We stopped by on a busy Saturday afternoon without an appointment. Cash helped us and he was great. Showed us different loose diamonds, settings in different sizes, quality and price ranges. Patient and no pressure sales tactics.
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Mar 30, 2024
This review is mostly for Jackie, but I am also insanely happy for the rings my fiancé and I picked out.
My fiancé and I were a little nervous coming in to look for rings because we really didn't know what to expect.
Luckily, we were helped by Jackie and she was so thorough and patient she made us feel comfortable and at ease.
Jan 25, 2024
Service and professionalism gets the 5 star.
Ask for Regan, excellent and professional and we learned a lot from her and she was so helpful.
Prices are very reasonable and also 5 star to owners for having such a professional team.
Oct 28, 2023
UPDATE: We are engaged & I can't be any happier with the ring!! It came out exactly like how we imaged. Thank you Rose for your patience and help, she made the process so much easier. We were able to get the ring super quick and on time for our engagement. We went with a lab diamond and I am still in awe at the sparkles everyday!
Mar 11, 2024
It's been some time since I was at this store, but when my husband and I were looking for an upgrade we had the pleasure of discovering this gem. I was strictly interested in a moissanite stone, and found that there isn't a lot of places that sale them. So when I found this jewelry store I was over the moon!
Apr 6, 2023
My engagement ring split in half in a weird closet door accident. Thankfully I had insurance that covered the ring entirely. Princess Bride made the process rather quick and painless too. It took maybe a week to get the ring repaired but it was also in December which I can imagine is a busy season.
Jan 18, 2024
I just got engaged with my dream ring! My fiancé said the experience was great. Our representative Rose was very good with working with us to custom design the perfect ring. We are from Canada and we’re amazed that despite the ring being custom, we received it within 6 weeks! I couldn’t be happier with his choice of Princess Bride Diamonds ❤️
a month ago
I was recommended by this shop by a friend. I was looking to find an engagement ring for my girlfriend. I was helped by Rose and she's the best. What I really loved was the fact that she was not pressuring me to buy or put down money that day.
2 weeks ago
My fiance and I had a great experience. They cleaned my ring very quickly and it looks amazing and made my day. They measured the thickness to help me match my engagement ring to an eternity band and they gave me great and quick service. The store was busy which made me feel good knowing they have a lot of clientele on a weekday is a good sign. All of the diamonds are flawless color so they're super clear and white.
6 months ago
After searching across the country, I settled on Princess Bride Diamonds for their beautiful, unique settings. Though the rings are beautiful, the superior customer service was really what sealed the deal for me. Rose went above and beyond to make sure that I was taken care of.
6 months ago
Very happy with the ring, it turned out great!!! Caralina Maher was the best, please ask for her, she made this experience a breeze. She was so knowledgeable and worked within my budget. My fiancé loves the ring and each day she is getting amazing compliments, nothing better! Also loved the shipping updates.
9 months ago
My family and I have been going to Princess Bride Diamonds for years, and I could not be more happy with their products and services. Lisa and her family and staff always treat us like a family and go above and beyond to ensure that we are well taken care of. They took special care of my vintage ring set when setting the new morganite in it.
a year ago
None of these videos do the ring justice. Nature-inspired with petal prongs and an intricate layout for the side stones, yet still very classy. My husband chose the 3 carat Diamond for me and it stands out so well from the band (I’ve been getting comments that it’s not just a rock, it’s a boulder!!!) Couldn’t love it more, and the service was great as well. Neither my husband or are Cali residents, so the team was very helpful in sending over pictures and videos to me and even helping choose between my top 2 picks. Would highly recommend purchasing from them!!
I love the look of the ring. Service by you guys was great. Thank you on making sure I got the ring on time.
My fiancé loved her ring !
It is sooo beautiful!!! Also customer service was great!!!!
Amazing company. Breathtaking products.
This ring was absolutely how I wanted it to be. Would order again.
Excellent work! and timely delivery.
Got the nova oval and it was perfect! Great customer service and even greater ring, my fiancé loved it!!!
Great customer service! She loves it!
Love the look of this ring! You get to see the metal but get some sparkle from the diamonds. Got so much compliments from family and friends. Wore this with my gold engagement ring for a mixed metal look.
Excellent way to get you jewelry fixed if you live far away felt comfortable using this great communication on getting you price and the steps that followed it looks brand new .thank you all for an awesome job
What a perfect ring! It's so simple and dainty!
Bought this as a birthday gift for my fiance and she loves it. The ring fits perfectly.
Ring turned out great. Also the customer service was amazing. They are very responsive and actually helped me get the ring delivered just in time to propose!
We don't like locally to Princess Bride Diamonds and ordered our engagement ring online. You can text with the team and they're quick to answer questions, and even got our ring out on time despite me asking to adjust the sizing during processing.
The reviews highlight exceptional customer service, high quality products with stunning sparkle and brilliance, and an overall excellent purchasing experience. Customers rave about the beauty of the jewelry pieces, especially the engagement rings, and many not... The reviews highlight exceptional customer service, high quality products with stunning sparkle and brilliance, and an overall excellent purchasing experience. Customers rave about the beauty of the jewelry pieces, especially the engagement rings, and many note that the online images do not fully capture their radiance. Timely shipping and helpful guidance from the knowledgeable staff are frequently praised.
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We're committed to providing not just exquisite jewelry, but also a memorable shopping experience. Visit us at Princess Bride Diamonds and find out why our customers keep coming back!