Reviews
We pride ourselves on providing exceptional quality and service to our customers. Here's what some of our satisfied customers have to say about their experiences:
Love it!
We stopped by on a busy Saturday afternoon without an appointment. Cash helped us and he was great. Showed us different loose diamonds, settings in different sizes, quality and price ranges. Patient and no pressure sales tactics.
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Myra C.
Mar 30, 2024
Love it!
This review is mostly for Jackie, but I am also insanely happy for the rings my fiancé and I picked out.
My fiancé and I were a little nervous coming in to look for rings because we really didn't know what to expect.
Luckily, we were helped by Jackie and she was so thorough and patient she made us feel comfortable and at ease.
Jessica P.
Jan 25, 2024
Love it!
Service and professionalism gets the 5 star.
Ask for Regan, excellent and professional and we learned a lot from her and she was so helpful.
Prices are very reasonable and also 5 star to owners for having such a professional team.
Omar E.
Oct 28, 2023
Love it!
UPDATE: We are engaged & I can't be any happier with the ring!! It came out exactly like how we imaged. Thank you Rose for your patience and help, she made the process so much easier. We were able to get the ring super quick and on time for our engagement. We went with a lab diamond and I am still in awe at the sparkles everyday!
Nia D.
Mar 11, 2024
Love it!
It's been some time since I was at this store, but when my husband and I were looking for an upgrade we had the pleasure of discovering this gem. I was strictly interested in a moissanite stone, and found that there isn't a lot of places that sale them. So when I found this jewelry store I was over the moon!
Zoey M.
Apr 6, 2023
Love it!
My engagement ring split in half in a weird closet door accident. Thankfully I had insurance that covered the ring entirely. Princess Bride made the process rather quick and painless too. It took maybe a week to get the ring repaired but it was also in December which I can imagine is a busy season.
Samantha R.
Jan 18, 2024
Love it!
I just got engaged with my dream ring! My fiancé said the experience was great. Our representative Rose was very good with working with us to custom design the perfect ring. We are from Canada and we’re amazed that despite the ring being custom, we received it within 6 weeks! I couldn’t be happier with his choice of Princess Bride Diamonds ❤️
Haley G
a month ago
Love it!
I was recommended by this shop by a friend. I was looking to find an engagement ring for my girlfriend. I was helped by Rose and she's the best. What I really loved was the fact that she was not pressuring me to buy or put down money that day.
Karl Yabes
2 weeks ago
Love it!
My fiance and I had a great experience. They cleaned my ring very quickly and it looks amazing and made my day. They measured the thickness to help me match my engagement ring to an eternity band and they gave me great and quick service. The store was busy which made me feel good knowing they have a lot of clientele on a weekday is a good sign. All of the diamonds are flawless color so they're super clear and white.
Jill Z
6 months ago
Love it!
After searching across the country, I settled on Princess Bride Diamonds for their beautiful, unique settings. Though the rings are beautiful, the superior customer service was really what sealed the deal for me. Rose went above and beyond to make sure that I was taken care of.
Nichole Fehrmann
6 months ago
Love it!
Very happy with the ring, it turned out great!!! Caralina Maher was the best, please ask for her, she made this experience a breeze. She was so knowledgeable and worked within my budget. My fiancé loves the ring and each day she is getting amazing compliments, nothing better! Also loved the shipping updates.
Nick Taylor
9 months ago
Love it!
My family and I have been going to Princess Bride Diamonds for years, and I could not be more happy with their products and services. Lisa and her family and staff always treat us like a family and go above and beyond to ensure that we are well taken care of. They took special care of my vintage ring set when setting the new morganite in it.
Taylor Rossi
a year ago
Customers are saying
4.92 ★ (416)
Verified
Let customers speak for us
from 416 reviewsAMAZING experience! I do not live in California so was unfortunately unable to visit the storefront but Caraline helped me over email. She was incredibly kind, patient and so knowledgeable during the whole process. Thanks to her I had a zero stress experience while building my perfect ring. 10/10 recommend Caraline and this company to anyone, especially if you’re indecisive like me!
I’ve always had a great experience at Princess Bride Diamonds. Jackie is a helpful and friendly specialist who helped me pick out my rings. She did a wonderful job and goes above and beyond. I would highly recommend coming here.
My girlfriend (now fiancée) found the perfect wedding ring here at princess bride. The staff here is amazing but the biggest shoutout goes to Parker W. He did a great job explaining the different diamonds/settings which eventually led to the ring that I got. Highly recommend this place if you are looking for any piece of jewelry.
Excellent experience!
We worked with Cody and had an excellent experience! Would definitely recommend PBD for their quality diamonds and excellent customer service.
Stunning rings
My fiancé worked with Jackie to pick out her dream ring! She helped her put different designs together and the end result is everything we wanted and more! She constantly gets compliments on how beautiful her ring is! We went back to Jackie for my wedding band and we worked a custom piece that is beautiful! Would 10/10 recommend and will be going back for any of our needs!
Replacement Wedding Band
My husband and I ordered this after my original band was stolen. It is stunning and I love it just as much as my original one!
Replacement Wedding Band
My husband and I ordered this after my original band was stolen. It is stunning and I love it just as much as my original one!
She loved the ring!
I had a wonderful time shopping for my wife’s ring! The price was also super unbeatable!
She loved it!!!
Amazing ring! She's absolutely loves it and won't stop talking about it! Great customer service and response time too.
She loved it!!!
Amazing ring! She's absolutely loves it and won't stop talking about it! Great customer service and response time too.
Highly recommend to anyone in the market for a ring! Jackie was awesome and very professional. Always replied back in reasonable time and when I sent the image of what I wanted, she gave me options and nailed the exact one. My now fiance loves it is beyond happy!
Best Team you could ever ask for
This was one of the best services I've ever had in my life. Jackie helped me and my fiancee pick out a ring, explaining to us in high detail about ring sizes, accent marks, Band colors and the whole nine yards! She made the process super easy and was a joy to work with, when I finally decided to pick out a ring, she helped with getting it customed made, but also helped immensely with receiving it on a tight schedule even with their intense backlog! It's highly likely we come back for choosing our wedding bands, so I will recommend having Jackie Shaffer assist you in the process of picking out the perfect ring!
5 Stars
I loved this piece
I loved this piece
What customers think about the store
The reviews highlight exceptional customer service, high quality products with stunning sparkle and brilliance, and an overall excellent purchasing experience. Customers rave about the beauty of the jewelry pieces, especially the engagement rings, and many not... The reviews highlight exceptional customer service, high quality products with stunning sparkle and brilliance, and an overall excellent purchasing experience. Customers rave about the beauty of the jewelry pieces, especially the engagement rings, and many note that the online images do not fully capture their radiance. Timely shipping and helpful guidance from the knowledgeable staff are frequently praised.
Read moreAI-generated from customer reviews.
Beautiful Quality Ring Service
