A deductible is the amount of money you pay out-of-pocket when you file an insurance claim. Jewelers Mutual offers flexible deductible options starting at $0, $100, $250 and $500. Keep in mind that the higher your deductible, the lower your premium and vice versa.4

A premium is the amount you pay to maintain your insurance coverage. You pay this portion regardless of whether you file a claim or not.

You can choose your policy’s coverage limits based on the purchase price or appraised value of your jewelry items.

No. You can insure as many pieces of jewelry as you’d like. Get an online quote for each piece now. If you have more than 20 pieces, it’s easier to call us at 888-884-2424 so we can talk through the value of your entire collection.

A jewelry appraisal is a document that states how much a particular piece of jewelry is worth. You can get an appraisal by bringing your item to your jeweler of choice or any other trusted appraiser.

We strongly recommend you submit an updated appraisal, evaluation, or detailed receipt when submitting your application. This helps Jewelers Mutual and your jeweler work together more efficiently to find a replacement of the same kind and quality as the original jewelry item.

You will want to keep your jewelry's value (and insured amount) up to date, so we also recommend sending us an updated appraisal every two years or even more frequently as market values can fluctuate greatly for certain jewelry types. Otherwise, if you lose your jewelry and your appraisal value is from five years ago, you might not have enough coverage to replace your item with the same kind and quality.

An “Insurance Value Adjustment" (listed as "IVA" on your policy) is a value-added service offered by Jewelers Mutual that is meant to help you avoid being underinsured if your jewelry ever rises in value. This service is available to policyholders who choose not to obtain an updated appraisal every two years.

The way it works is we apply an annual percentage *increase to your coverage limits based on an estimate of what it would cost to repair or replace your jewelry in today’s market.

While Jewelers Mutual does its best to determine the appropriate amount of coverage you may need in the event of a loss, it’s still possible it won’t be enough to cover the full replacement value of your item. In this unfortunate circumstance, you’d be responsible for paying the difference between your coverage limit and the actual repair or replacement value.

Therefore, we strongly encourage you to consult with your jeweler, even after an IVA is applied, to determine your item’s value. If you discover your coverage is inadequate, you can then take action to obtain an updated appraisal.

Once you have a new appraisal, it's easy to add to your policy. Simply upload it to your account here, or email us a copy at personaljewelry@jminsure.com. Our Customer Care Team will take it from there.

*Some states limit the amount of IVA we can add in a year.

Many traditional insurance policies will simply reimburse you for the cost to repair or replace a piece of jewelry, up to the limits of your policy. It would then be up to you to try to get something similar or “comparable” to what you had before. This can be a stressful experience that involves providing a jeweler with appraisals, receipts, and detailed descriptions of your original piece.

At Jewelers Mutual, we don’t just cut you a check and leave you to fend for yourself. One of our dedicated claims professionals that specializes in the unique properties of fine jewelry will work closely with your jeweler of choice to make sure your jewelry is repaired to your satisfaction or replaced with a piece that’s of the same kind and quality as the original up to your coverage limit.

A typical homeowners, renters, or condo insurance policy may provide limited coverage for jewelry against “named perils,” like a fire, theft, tornado, or vandalism – up to a certain dollar amount (typically $1,500). Homeowners insurance may also have an average deductible of $500, which would leave you with just $1,000 of coverage if you filed a claim.

An insurance rider is an optional add-on to a homeowners, renters or condo insurance policy that can raise the total amount the insurance company will pay you if your jewelry is stolen or damaged in a fire. A rider may leave out coverage for accidental damage and disappearance and will most likely increase your insurance premium.

A jewelry insurance policy from Jewelers Mutual is specifically designed to give you protection for your jewelry. As an “open perils” policy, we provide much broader coverage than typical homeowners insurance, including protection against accidental loss, damage, and disappearance.

We also let you choose a deductible that fits your budget, an option not always afforded to you if you use typical homeowners insurance to protect your jewelry.

To learn more about the differences between Jewelers Mutual and a typical homeowners insurance policy, refer to the chart.

Here are a few situations that are not covered by a jewelry insurance policy. Please refer to your policy for a full list.

• War and military action: Uncommon, but loss or damage due to war, military action, nuclear hazard, or confiscation of jewelry by a civil authority.
• Rodent and Pest Infestation: Jewelry damaged due to infestations of vermin, rodents, or insects is not covered.
• Intentional acts: Purposely damaging or losing your jewelry. Fraud associated with voluntary parting isn’t either.
• Voluntary parting: Jewelry loss caused by selling an item to a fraudulent buyer. For example, if you try selling a ring and the buyer’s check bounces, it won’t be covered.
• Deterioration or inherent vice: If the piece is already weak or faulty, and that weakness causes it to break or get damaged, it’s not covered. For example, if there are tiny holes in a metal ring and those holes cause it break or fall apart. 
• Resizing, cleaning and inspection: is not covered but check with your jeweler to see if this is offered as a complimentary service.

The goal of filing a claim is to repair or replace your lost, stolen, or damaged item with a piece that’s of the same kind and quality as the original up to your coverage limit.

You can file a jewelry insurance claim by calling us at 888-884-2424 or using our Quick Claim Tool. We have dedicated claims professionals to guide you every step of the way! Here’s a preview of the steps involved in filing a claim with Jewelers Mutual:

• Tell us what happened to your jewelry. Was it lost, stolen, or damaged? We may ask you to provide documentation such as an appraisal or detailed receipt, or a police report if your item was stolen.
• Choose a jeweler to repair or replace your item. If you're not sure who to use, we can help find a jeweler near you. We will work directly with your jeweler of choice to repair or replace your piece up to your coverage limit.
• If your policy has a deductible, pay that amount to your jeweler. The jeweler will bill us for the rest. (If you have a $0 deductible, and the cost of replacement isn't more than your insurance coverage, you pay nothing. All you have to do is pick up your jewelry, and you’re good to go!
• Insure your replacement jewelry. If your jewelry was replaced entirely, we'll help you add that to your policy.4 If your jewelry was simply repaired back to its original state, there's nothing more for you to do but wear it!

If you choose to upgrade your piece (at your own expense), we will gladly help you add that to your policy.

Our policy provides coverage for the legal representative of the deceased person. Documentation would be needed to verify the name and information of the legal representative (who inherited the jewelry items), who then could make a decision on continuing coverage or cancelling the jewelry insurance policy.