Returns & Exchanges

Ready to Ship Item Returns

We allow ready-to-wear pieces in NEW condition to be returned or exchanged within 14 days after delivery, with all documentation provided with the item.

  • Items shipped with a diamond certificate must be returned with the certificate, or a $150 fee to replace missing documents will be assessed.
  • Damaged and worn items will not be accepted for returns. All returns after 14 days will not be accepted.
  • Items being returned will be less of a re-stocking cost fee. 
  • Tungsten and moissanite items are final sales.
  • Please note all international sales are final.

Contact us to start a return or if you have any questions.

Made-to-Order Item Returns

All made-to-order/custom ordered/personalized items are FINAL sale. If you have questions about customizing a piece, please get in touch with us BEFORE placing your order.

How to package your return.