Shipping policy

Shipping Policy:

Processing Time:

In-stock Items: Processed within 1-3 business days.
Made to Order: Production is estimated to take 6-8 weeks. Please check individual product pages for specific production timings.
Rush Orders: For rush orders, please get in touch with us at contact@princessbridediamonds.com to discuss possibilities. Please note that the shipping method does not affect production time.

Shipping:

Notification: Once your piece is complete, you will receive an email notification with tracking information.
Delivery: All deliveries require a signature upon receipt to ensure secure delivery.
Failed Deliveries: The purchaser is responsible for the costs of returned packages due to failed deliveries (e.g., incorrect address provided, recipient unavailable).

Average Shipping Times (Processing times still apply):

FedEx 2-Day: Delivery within 2 business days, excluding weekends and holidays.
FedEx Overnight: Next business day delivery, excluding weekends and holidays.
DHL International: Delivery within 3-8 business days for international orders, excluding weekends and holidays.

International Orders:

Duties/VAT: Duties and VAT (Value Added Tax) are the responsibility of the purchaser and will be collected by FedEx or DHL upon delivery.
Unpaid Duties/VAT: Princess Bride Diamonds is not responsible for returned packages due to unpaid duties or VAT.

Countries We Ship To:

Below is a current list of countries to which we ship. If your country is not listed, please email us at contact@princessbridediamonds.com.

All clients who live outside of the United States are responsible for international shipping costs and customs charges.