JM Care Lifetime Plan Pending Princess Bride Diamonds

JM Lifetime Care Plan

$29.99

Made To Order. Esitmated Ship Date -

When you damage your jewelry, the last thing you should worry about is how to repair or replace it. You need a fast, easy-to-use care plan to get you up and running again.

What does the JM Lifetime Care Plan cover?

Restoration services required as a result of breakage due to faulty workmanship OR as a result of damage due to normal wear such as:

  • Shipping (both ways) for covered services
  • Resetting of gemstones or diamonds bent, broken or worn prongs
  • Thinning or cracked ring shanks
  • Broken clasps, bracelets or chains
  • Broken or stretched pearl strands
  • Broken earring backs or posts
  • Tarnishing and scratching
  • Kinked bracelets or chains
  • Refinishing and polishing
  • Chain soldering
  • Replacement of cracked or chipped stones (including center stones)
  • Loss of diamonds or gemstones due to a defective setting
  • Ring soldering
  • Ring re-sizing

How to buy the right plan:

The JM Lifetime Care Plan must be purchased for each individual piece of jewelry that you would like to cover. For example, if you are purchasing a wedding set, you must add a plan for each ring. To choose the right plan you just need to know the total of your ring before tax. Once you know the total find the price range your ring fits in and add that to your cart. 

How do I use the Jm Lifetime Care Plan?

After you have purchased your plan, and something happens to the piece of jewelry in your plan. Just reach out to us by email or phone, and we will get started on taking care of your repair.

 

*JM Care Plan is not effective for any clients outside the U.S. territory.

While our fine jewelry is designed for everyday wear, we suggest these care tips to help maintain longevity!

Remove jewelry when:

  • Swimming
  • Showering
  • Sleeping
  • Applying lotion or makeup
  • Working out

Jewelry Care Tips:

  • Make putting on your jewelry the last step in your morning routine.
  • Make taking off your jewelry the first thing you do when you get home.

Once your piece is complete, we will contact you with tracking information. All jewelry requires signature upon delivery. The purchaser is responsible for any costs associated with a package returned to Princess Bride Diamonds due to multiple failed delivery attempts.

Average shipping times:

  • UPS/FedEx 2-Day: 2 business days (excluding weekends and holidays)
  • UPS/FedEx Overnight: arrives the next business day (excluding weekends and holidays)
  • FedEx/DHL Express: 3-8 business days (excluding weekends and holidays)*

*International orders may be required to pay duty or VAT. These are the responsibility of the purchaser and will be collected by DHL before your package can be delivered. Princess Bride Diamonds is not responsible for returned packages due to unpaid duty or VAT.

This is a current list of countries we ship to.

How to package your return.

I accidentally damaged my jewelry! What do I do?

Don’t worry. We’re here to take care of you! We can repair any piece you purchased from our collection, and we stand by our work.

We’re proud to provide our limited lifetime warranty, JM Lifetime Care Plan, and Jeweler's Mutual Insurance for our clients to protect your important purchase.

How to get your jewelry repaired:

  1. Contact us by email or text to let us know you need your jewelry repaired.
  2. After getting in contact with us you can bring your ring in locally or if you live long-distance you may ship your ring to us. When your ring is in-store we will assess what needs to be done.
  3. Once the evaluation is done we will send you a breakdown of the necessary repairs. If there are any repairs needed outside of our normal warranty we'll let you know before we start the work. If you purchased the JM Lifetime Care Plan or Jeweler's Mutual Insurance any repair costs outside of our normal warranty may be included for you.
  4. When the repairs are agreed upon we will schedule your repair appointment.
  5. Once the repairs are completed you may pick your piece up in-store or we can ship your jewelry back to you.

You can even bring in-store or mail us your jewelry for a FREE thorough cleaning and inspection!

International clients are responsible for all shipping charges as well as customs and duties fees.

How to package your return.

Ready to Ship Item Returns

We allow ready to wear pieces in NEW condition to be returned or exchanged within 14 days after delivery, with all documentation provided with the item.

  • Items shipped with a diamond certificate must be returned with the certificate or a $150 fee to replace missing documents will be assessed.
  • Damaged and worn items will not be accepted for returns. All returns after 14 days will not be accepted.
  • Items being returned will be less a re-stocking cost fee. 
  • Tungsten and moissanite items are final sale.
  • Please note all international sales are final.

Contact us to start a return or if you have any questions.

Made to Order Item Returns

All made to order/custom ordered/personalized items are FINAL sale. If you have questions about customizing a piece, please contact us BEFORE placing your order.

How to package your return.

Credit Cards

We accept all major credit cards online. Payment declines are common due to the value of purchase. If your payment is declined, we recommend contacting your card issuing bank to determine the reason for the declined message. After you have contacted your bank, you can try to place the order.

Cash

We offer a 2% discount on all orders paid in cash. This option is available only in-store. 

PayPal

Complete your purchase using information from your PayPal account.

Apple Pay

Complete your purchase on our mobile site using your Apple Pay account.

Bank Wire

After you place your bank wire order, we will give you the account information you will need to provide to your bank in order to transfer funds. It may take a few days for your bank to process the bank wire. Once your bank has transferred the funds, we will immediately notify you and you will receive a confirmation. Confirmation may vary based on receipt of bank wire payment. If you have any questions about the process involved in a bank wire, contact your bank or call or text us at 714-899-1122. Please note: some financial institutions do charge a fee for bank wires; please contact your bank for more information.

Half-Payment Plan

The half-payment plan divides the total of the purchase price of your order into two half payments. 

Purchases require a 50% initial deposit as agreed with the sales representative.

Orders must be paid in full within 3 months from the original date of purchase.

Orders must be paid in full before merchandise can leave the store. 

For orders not paid in full after 3 months, Princess Bride Diamonds reserves the right to discontinue the hold on the merchandise in the order.

Items will be held for up to 3 months from the initial date of sale.

Half-payment plans are non-refundable after 7 days from the initial purchase date. Should customer need to cancel their order before shipment and after the 7 days from the initial purchase date, the initial deposit will be nonrefundable. 

Wells Fargo

Buy today, pay over time with the Wells Fargo Jewelry Advantage credit card, issued with approved credit by Wells Fargo Bank, N.A. With approved credit from Wells Fargo, you’ll enjoy:  

  • Convenient monthly payments  
  • Flexible financing options  
  • Easy online account management  

With your Wells Fargo Jewelry Advantage® credit card you can enjoy No Interest if Paid in Full within 12 months. Interest will be charged to your account from the purchase date if the purchase balance is not paid in full within the promotional period.* Offer is subject to credit approval. Minimum monthly payments are required. Financing is available to our US customers only.

To use Wells Fargo, you must come in-store to use financing to make your purchase.

Affirm

We offer easy monthly payments over 3, 6, or 12 months. Affirm offers rates from 10–30% APR. It's quick and easy. Enter a few pieces of information for a real-time decision. Checking your eligibility won't affect your credit score. There are also no hidden fees. Know up front exactly what you'll owe, with no hidden costs and no surprises. Just select Affirm at checkout.

Available Online Only for people with US social security number.

PayPal

Use PayPal Credit's digital, reusable credit line to shop online, and get 6 months special financing on purchases of $99+ every time you shop. Get a credit decision in seconds with a quick application.

Available Online Only with USA and International Financing Options

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