Band Width Pavé
Fine jewelry is durable but not indestructible. Follow these key tips to care for your engagement ring:
- Avoid Chemicals: Remove your ring when using cleaners or swimming.
- Inspect Regularly: Check for loose stones or prongs.
- Clean Properly: Use mild soap, water, and a soft toothbrush.
- Store Safely: Keep in a soft pouch or separate compartment.
- Handle with Care: Hold by the band, not the stone.
For more detailed information, click here to read our full care guide.
Shipping and Processing Information:
- Processing Time: In-stock items processed within 1-3 days; made-to-order items take 6-8 weeks.
- Rush Orders: Email contact@princessbridediamonds.com for rush order possibilities (shipping method does not affect production time).
- Shipping Notification: You'll receive an email with tracking information once your piece is ready.
- Delivery Requirements: Signature required upon delivery; costs for returned packages due to failed deliveries are the purchaser's responsibility.
- International Orders: Duties/VAT are the purchaser's responsibility and are collected by FedEx or DHL; unpaid duties/VAT may result in returned packages.
For more detailed information, click here to read our full shipping and processing guide.
- Ready-to-Ship Returns: Accepted within 14 days for new, unused items with free return shipping provided.
- Restocking Fee: A 10% restocking fee applies to all returns.
- Condition: Damaged or worn items will not be accepted; all returns must include the original documentation.
- Document Replacement Fee: A $150 fee will be charged for missing diamond certificates or other essential documents.
- Final Sale Items: All made-to-order, custom-ordered, and personalized items are final sale and not eligible for return or exchange.
For more detailed information, click here to read our full returns policy.
- Coverage: Applies to engagement rings, wedding rings, and fine jewelry.
- Included Services: Lifetime free cleanings, check-ups, and prong re-tightening.
- First Year Perks: One free polishing/rhodium plating and one free sizing.
- Limitations: Wear and tear, third-party repairs (voids warranty), and stone loss (center stones or stones valued at $500+ not covered).
- Shipping Costs: Domestic U.S. clients cover shipping costs; international clients cover all shipping, duties, and VAT taxes.
For more detailed information, click here to read our full warranty policy.