Terms and Conditions: Ordering

Welcome to Princess Bride Diamonds! Before placing an order with us, please carefully read and understand the following terms and conditions regarding the ordering process.

1. Placing an Order:

  • By placing an order on our website, you agree to comply with the terms and conditions outlined herein.
  • All orders are subject to availability and confirmation of the order price.

2. Product Information:

  • We strive to provide accurate descriptions and images of our jewelry products; however, we cannot guarantee that colors and details will be precisely represented on your device.
  • Product prices are subject to change without prior notice.

3. Order Acceptance:

  • All orders placed are subject to acceptance by Princess Bride Diamonds. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
  • Upon placing an order, you will receive an email confirmation detailing your order information. This email confirmation does not constitute our acceptance of your order, but rather serves as acknowledgment of receipt.

4. Payment:

  • Payment for orders must be made in full at the time of purchase unless otherwise specified.
  • We offer flexible payment options to accommodate your needs:

Half-Payment Plan:

  • Available in-store and online, our half-payment plan divides your total purchase into two equal installments.

How it works:

  • A 50% initial deposit, as arranged with the sales representative, is required.
  • Full payment must be made within 3 months from the original purchase date.
  • Merchandise cannot leave the store until the full payment is received.
  • Princess Bride Diamonds reserves the right to discontinue holding merchandise for orders not paid in full after 3 months.
  • Items will be held for up to 3 months from the initial sale date.
  • After 24 hours from the initial purchase, half-payment plans become non-refundable. If cancellation occurs after this period but before shipment, the initial deposit is nonrefundable.

Other Payment Methods:

  • We accept payment via credit card, PayPal, or other payment methods available on our website.
  • All prices are listed in USD, and all payments must be made in this currency unless otherwise specified during checkout.

5. Shipping:

  • We offer shipping to the following countries and regions: Australia 🇦🇺, Austria 🇦🇹, Belgium 🇧🇪, Canada 🇨🇦, Denmark 🇩🇰, Finland 🇫🇮, Germany 🇩🇪, Hong Kong 🇭🇰, Ireland 🇮🇪, Italy 🇮🇹, Netherlands 🇳🇱, New Zealand 🇳🇿, Norway 🇳🇴, Singapore 🇸🇬, South Korea 🇰🇷, Spain 🇪🇸, Sweden 🇸🇪, Taiwan 🇹🇼, United Arab Emirates 🇦🇪, United Kingdom 🇬🇧, and United States 🇺🇸.
  • Shipping costs and delivery times may vary depending on the destination and shipping method selected during checkout.
  • Ready-to-ship items are typically dispatched within 1-3 business days after the order is placed.
  • Made-to-order items require additional time for production and are typically ready for dispatch within 6-8 weeks since we need to make the item from scratch.
  • Orders are dispatched according to the estimated delivery time on each product page.
  • Free shipping is available to domestic US customers for orders over $500. Shipping and duties are the responsibility of international clients.

6. Returns and Exchanges:

  • We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please refer to our Returns and Exchanges Policy, which outlines the process and conditions for returning or exchanging an item.
  • Please note that certain items, such as custom-made or engraved jewelry, may not be eligible for return or exchange.

7. Order Cancellation:

  • If you wish to cancel an order, please contact us immediately. We will make every effort to accommodate your request; however, orders that have already been processed or shipped cannot be cancelled.
  • In the event of a cancellation, any payment made will be refunded in accordance with our Refund Policy.

8. Personal Information:

  • By placing an order with Princess Bride Diamonds, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

9. Governing Law:

  • These terms and conditions, as well as any disputes arising from or relating to your order, shall be governed by and construed in accordance with the laws of the United States of America.

10. Contact Us:

  • If you have any questions or concerns regarding your order or these terms and conditions, please don't hesitate to contact us at contact@princessbridediamonds.com.

By placing an order with Princess Bride Diamonds, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Thank you for choosing Princess Bride Diamonds for your jewelry needs!