Diamond Butterfly Necklace 14k White Gold

Fine jewelry is designed to be worn and enjoyed, but proper care is essential to maintain its beauty and longevity.

Daily Wear

Put jewelry on last when getting ready and remove it first at the end of the day. Avoid wearing jewelry while sleeping, exercising, showering, swimming, or performing activities that may cause impact, pressure, or exposure to chemicals.

Cleaning & Maintenance

Jewelry may appear dull over time due to buildup from lotions, soaps, makeup, sunscreen, and natural oils. Remove jewelry before applying products and avoid touching stones directly when possible.

At-home cleaning may be done using warm water, mild dish soap with a degreaser, and a soft toothbrush. Rinse thoroughly and pat dry with a lint-free cloth.

Complimentary professional cleanings, inspections, and prong retightening are available for life.

Storage

Store each piece separately in a soft pouch or jewelry box compartment to prevent scratching, tangling, or pressure damage.

For detailed care instructions and jewelry-specific guidance, please visit our

Full Jewelry Care Guide.

Shipping & Processing (Ready-to-Ship Jewelry)

Availability

Ready-to-ship jewelry is in stock and may be available for same-day pickup or same-day shipment, as these pieces typically do not require sizing or production.

Shipping & Delivery

• Fully insured shipping via trusted carriers.
• Adult signature required on all deliveries.
• Tracking details are emailed once your order ships.
• Shipping address changes are not permitted after shipment.
  

Pickup Orders

Same-day in-store pickup may be available during business hours. You will receive a confirmation when your order is ready.

International Orders

• International shipping is available to select countries.
• Customers are responsible for all duties, VAT, and import fees collected upon delivery.
  

For complete shipping timelines, methods, and international policies, please review our Full Shipping & Processing Policy.

Ready-to-Ship Jewelry & In-Stock Loose Diamonds

• Returns and exchanges accepted within 14 days of delivery (U.S. orders only).
• International orders are final sale and not eligible for return or exchange.
• A 10% restocking fee applies to all returns.
• Items must be in original, unworn condition, with all original documentation (e.g., diamond certificates, appraisals).
• Items that show signs of wear or damage will not be accepted.
• Missing documents will incur a $150 replacement fee per item.
• We offer free return shipping labels for eligible U.S. returns — just reach out to request one.

View Full Policy

Credit & Debit Cards

Visa, MasterCard, American Express, and Discover accepted. All transactions are securely processed.

Apple Pay

PayPal & PayPal Credit

Shop Pay

Affirm Financing

Wells Fargo Financing

Bank Wire Transfer

Cash (In-Store Only)

Half-Payment Plan

Available in-store and online. Requires a 50% deposit with the remaining balance due within 90 days. Merchandise is released once paid in full. After 24 hours, deposits are non-refundable.

For questions or assistance selecting the best option, please contact our team.