Fine jewelry is durable but not indestructible. Follow these key tips to care for your engagement ring:

1. Avoid Chemicals: Remove your ring when using cleaners or swimming.
2. Inspect Regularly: Check for loose stones or prongs.
3. Clean Properly: Use mild soap, water, and a soft toothbrush.
4. Store Safely: Keep in a soft pouch or separate compartment.
5. Handle with Care: Hold by the band, not the stone.

For more detailed information, click here to read our full care guide.

Shipping and Processing Information:

1. Processing Time: In-stock items processed within 1-3 days; made-to-order items take 6-8 weeks.
2. Rush Orders: Email contact@princessbridediamonds.com for rush order possibilities (shipping method does not affect production time).
3. Shipping Notification: You'll receive an email with tracking information once your piece is ready.
4. Delivery Requirements: Signature required upon delivery; costs for returned packages due to failed deliveries are the purchaser's responsibility.
5. International Orders: Duties/VAT are the purchaser's responsibility and are collected by FedEx or DHL; unpaid duties/VAT may result in returned packages.

For more detailed information, click here to read our full shipping and processing guide.

1. Ready-to-Ship Returns: Accepted within 14 days for new, unused items with free return shipping provided.
2. Restocking Fee: A 10% restocking fee applies to all returns.
3. Condition: Damaged or worn items will not be accepted; all returns must include the original documentation.
4. Document Replacement Fee: A $150 fee will be charged for missing diamond certificates or other essential documents.
5. Final Sale Items: All made-to-order, custom-ordered, and personalized items are final sale and not eligible for return or exchange.

For more detailed information, click here to read our full returns policy.

1. Coverage: Applies to engagement rings, wedding rings, and fine jewelry.
2. Included Services: Lifetime free cleanings, check-ups, and prong re-tightening.
3. First Year Perks: One free polishing/rhodium plating and one free sizing.
4. Limitations: Wear and tear, third-party repairs (voids warranty), and stone loss (center stones or stones valued at $500+ not covered).
5. Shipping Costs: Domestic U.S. clients cover shipping costs; international clients cover all shipping, duties, and VAT taxes.

For more detailed information, click here to read our full warranty policy.