• Returns accepted within 14 days of delivery.
• Items must be in new, unused condition, with all original tags and packaging intact.
• Free return shipping is provided for domestic orders.
• A 10% restocking fee applies to all returns.
• Damaged or worn items will not be accepted for return or exchange.
• All returns must include the original documentation. A $150 fee will be charged for replacing any missing diamond certificates or other essential documents.
• Please note that all international orders are final and not eligible for return or exchange.

• All made-to-order, custom-ordered, and personalized items are considered FINAL SALE and are not eligible for return or exchange.
• We encourage customers to contact us with any questions or concerns about customizing a piece before placing an order

1. Contact our customer service team within 14 days of delivery to request a return authorization.
2. Carefully package the item in its original packaging, including all tags and documentation.
3. Ship the item back to us using the provided return shipping label (for domestic orders).
4. Once we receive the item and verify its condition, we will process your refund or exchange accordingly.

Here is more information on how to ship your item back to us properly.

1. Contact our customer service team within 14 days of delivery to request a return authorization.
2. Carefully package the item in its original packaging, including all tags and documentation.
3. Ship the item back to us using the provided return shipping label (for domestic orders).
4. Once we receive the item and verify its condition, we will process your refund or exchange accordingly.

Here is more information on how to ship your item back to us properly.

If you have any questions or concerns about our returns and exchanges policy, please don't hesitate to contact us. Our customer service team is here to assist you.