Ships as a loose stone by: Sunday, Nov 1
One Year Service Warranty
All of our jewelry is manufactured using the highest quality materials and is inspected prior to shipment. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. Our lifetime warranty offers free prong tightening, check ups and cleaning services. We also include complimentary side diamond replacements for the first 12 months.
In the event that there is ever a problem with your jewelry or you are in need of other services that are not covered under our lifetime warranty, your jewelry can be brought back or mailed to our showroom for evaluation. Once inspected, should charges apply, you will be notified prior to any work being done to service your jewelry.
Please Contact Us if you have any questions or would like to return your item(s) to take advantage of our free warranty or request additional repair work needed to service your Princess Bride Diamonds jewelry.
JM Lifetime Care Plan
When you damage your jewelry, the last thing you should worry about is how to repair or replace it. You need a fast, easy-to-use care plan to get you up and running again. Purchasing jewelry is an emotional experience. We want to give you the peace of mind with an easy-to-use care plan. When jewelry gets damaged, the last thing we want you to worry about is how to repair or replace it. You pay for the JM Care Plan once and never for repairs again! Peace of mind is priceless. Affordability is key when you are already making a large investment in your new piece of jewelry.
Jeweler's Mutual Insurance
They provide all types of jewelry insurance, including engagement ring insurance. Watches, earrings, and even loose stones while being set. No matter the type of jewelry you insure, it'll be protected by our comprehensive repair or replacement coverage. Plus, your coverage includes worldwide travel.
We allow ready to wear pieces to be returned or exchanged within 14 days after delivery, please contact us as soon as possible. The return or exchange amount will be less a 10% re-stocking fee and $35 for shipping.
Returned merchandise must be undamaged and in "new and unused condition" to be deemed acceptable for return or exchange. We reserve the right to refuse any return or exchange if we believe the items purchased are intentionally damaged or have been misused. We are not responsible for return shipping charges, and the original shipping charges are nonrefundable.
Returns for loose diamonds must also be accompanied by the original laboratory grading report or a $150 charge will be assessed to replace the certificate.
All made to order/custom ordered/personalized items are FINAL sale. If you have questions about customizing a piece, please contact us BEFORE placing your order.