March 24, 2020 Update
We hope you are all safe and healthy during this time! Due to the evolving situation here in our home state of California we have new updates to our production timelines for our customers.
The health and safety of our team and customers are our top priority, and starting today March 24th, our production factory in LA will need to close. We are projecting our factory to be able to open again in April, but we will have a more clear reopening date as we go into the future.
Our onsite jeweler will still be able to work safely in isolation, focusing on repairs, and center stone installations.
What does this mean for your made-to-order piece currently in place?
This means we will need to stop production for the time being, and will continue once it is safe for our production team to go back to work. We apologize for the delay this will cause for your order, but you will still have your spot in line saved once we begin production again. We will check through each order to see if we have an in-stock ring that will be able to fulfill your order. If we have a ring in-stock that will work, you will have the option to go with our in-stock ring or you may choose to wait for your order being made. For questions about the status of your specific order please contact us by texting or emailing us.
What if I want a piece as quickly as possible?
We have a large selection of ready-to-wear rings, open settings we can put together, and fine jewelry. Our ready-to-wear engagement rings are already put together with a center stone, and just need to be shipped to you. Our open settings just need to be put together by our master jeweler with one of our loose center stones. If you have an inquiry about a certain style being in stock and what available diamonds, moissanite, or gemstones are available for it, please text or email us, and we will be happy to assist you in finding the perfect center stone.
What if I would like to place a new order?
To help support our small business we encourage you to keep placing your orders through us. If we have the piece of fine jewelry or ring model in stock you would like to purchase, along with the correct center stone, we can have your ring ready in a matter of days. If we don’t have the ring in-stock then placing your order will secure your next spot in line for when production begins again. If you have any questions with placing an order through us please reach out to us, and our team will be able to assist you remotely through text or email.
We truly appreciate all of our clients, and hope for the best for everyone.