1.6mm Kayla Cushion High Polish
Estimated Delivery Date: -
Care level: Low
Crown Style: Inner Under Halo
Style Highlight: Classic style with extra diamond detail
Need help with custom design?
Want to make changes to this design? Contact us, and one of our design specialists can assist you in building your dream ring
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FAQs
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Processing Time
- In-stock Items: Processed within 1-3 days.
- Made to Order: Estimated 6-8 weeks for production. Check individual product pages for specific timings.
- Rush Orders: Email contact@princessbridediamonds.com for possibilities. Note: Shipping method does not affect production time.
Shipping
- Notification: Email sent with tracking information once the piece is complete.
- Delivery: Requires signature upon delivery.
- Failed Deliveries: Costs for returned packages due to failed deliveries are the purchaser's responsibility.
Average Shipping Times (Processing times still apply)
- FedEx 2-Day: 2 business days, excludes weekends and holidays.
- FedEx Overnight: Next business day, excludes weekends and holidays.
- DHL International: 3-8 business days, excludes weekends and holidays.
International Orders
- Duties/VAT: Responsibility of the purchaser, collected by FedEx or DHL.
- Unpaid Duties/VAT: Princess Bride Diamonds not responsible for returned packages due to unpaid duties or VAT.
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Ready-to-Ship Item Returns
- Returns accepted for 14 days
- Items must be in new, unused condition.
- Free return shipping is provided.
- A 10% restocking fee applies to all returns.
- Damaged or worn items will not be accepted.
- All returns must include the original documentation. A $150 fee will be charged for replacing any missing diamond certificates or other essential documents.
Exceptions: All international orders are final.
Made-to-Order Item Returns
- All made-to-order, custom-ordered, and personalized items are considered FINAL SALE and are not eligible for return or exchange.
- We encourage customers to contact us with any questions or concerns about customizing a piece before placing an order.
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- Coverage: Engagement rings, wedding rings, fine jewelry.
- Included Services: Free cleanings, check-ups, prong re-tightening for the lifetime of the piece.
- Manufacturing Defects: Covered.
- First Year Perks: One free polishing/rhodium plating, one free sizing.
- Recommendation: For wear and tear or loss, consider insurance or our Jewelry Care Plan.
Limitations:
Wear and Tear: Not covered. Repairs at additional cost.
Third-party Repairs: Voids warranty, but we can still assist with repairs.
Stone Loss: Not covered for center stones or stones valued at $500+.
Ring Replacement: Not covered for lost/stolen rings.
Shipping Costs: Domestic U.S. clients responsible; International clients cover all shipping, duties, VAT taxes.
